Shelter Services

Shelter Services

Safe Voices operates a 17-bed emergency shelter for victims of domestic violence and their children at a confidential location. At our shelter, residents share bedrooms, bathrooms, and common living spaces. We provide basic necessities such as food, clothing, and personal care items. Residents participate in shelter-based education programs, and have assistance through individual advocacy, case management, and safety planning during their stay.

Shelter Living

  • Our shelter is a safe, secure, and handicapped-accessible facility in a confidential location.
  • The shelter is an old Victorian home arranged for communal living.
  • The home features a full kitchen, complete with dining areas and booster seats for children, a large living room and children's play area. Our converted attic houses a clothing boutique with clothing for men, women, and children. There is a laundry facility in the basement and a fenced, private backyard with a wrap-around fence for security and a children’s playground.
  • Our shelter is staffed nearly 24 hours a day by our advocates who are present during weekday, evening and weekend hours. 
  • Individual advocacy and case management services are provided including personalized safety planning, education on the dynamics of domestic violence, support groups and emotional support, housing assessments, and referrals to community-based resources.
  • Our Shelter Advocates, in coordination with our Housing Coordinator, provide assistance with applying for and obtaining safe, permanent housing.
  • Our Child Advocate connects families to various resources that can help meet their children’s needs. These resources may include free or low-cost clothing, diapers, transportation to and advocacy with the child’s school, and referrals to childcare providers, counselors, doctors, and child development services. The Child Advocate also provides education and support to parents regarding children’s behaviors.
  • The shelter maintains a no-pet policy, however when helping someone consider shelter options, we help victims consider care and options for their pets when preparing their safety plans. Safe Voices collaborates with the local humane society to foster pets during an individual’s or family’s stay in a shelter.
  • With regard to service animals at shelter, we support and follow laws and guidelines for disabled persons and use the Maine Human Rights Act as a model for our policy. For more information, please contact us at


If you or someone you know is a victim of domestic violence and is in need of emergency shelter please call the 24-hour, toll-free helpline at 1-800-559-2927 and a Safe Voices advocate will assist you.

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Safe Voices' shelter and housing services is funded in part thanks to support from The Mary Kay Foundation.