Helpline Coordinator (20 hours a week/temporary)

A 20 hour a week position is available for a Helpline Coordinator at Safe Voices. This is a temporary position with potential to extend and increase based on funding.

The Helpline Coordinator is responsible for providing coordination of the helpline, support to helpline volunteers and advocacy to victims of domestic violence over the helpline. Primary responsibilities include providing consistent oversight and coordination of helpline coverage, staff helpline during scheduled hours, assisting in training staff and volunteers on helpline, participating in regular “check-ins” during handover of helpline staff back up, helping to maintain helpline procedures and interactions and other support and completing data entry of all volunteer helpline interactions.

Qualified candidates must have experience working independently and have knowledge of crisis intervention techniques. The position is located in Androscoggin County. Associates Degree preferred. A minimum of 3 years’ experience in related work may be considered. Send resume and cover letter by January 31st to Kelly Wasson, Administrative Manager, at

Safe Voices is an equal opportunity employer. Safe Voices does not discriminate on the basis of age, race, color, religion, national origin, physical or mental disability, sexual orientation, gender, gender identity, or gender expression in accordance with applicable federal and state law.